Refund Policy

REFUNDS

We strive to deliver the best service possible and to work with only the best florists. We are need your help to let us know if there is a problem. Please contact us via email at memorialhelpers@gmail.com with the reason for the request. If possible, include a picture of the defective product.

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund.

After you have submitted a refund request, assuming it is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at memorialhelpers@gmail.com.